Introduction
This Privacy Policy explains how SoFi collects, uses, and safeguards your personal information when you
use our financial services, including banking, loans, credit cards, and investing. By using SoFi, you agree to
the practices described here. We prioritize confidentiality and take all necessary measures to protect your data.
Information We Collect
We may collect the following types of information from our members:
- Personal Information: Name, address, email, phone number, Social Security number, and other details provided when opening accounts or applying for services.
- Financial Information: Bank account details, loan and credit history, investments, and transaction data.
- Service Usage Data: IP addresses, device/browser information, and interactions with our platform to improve services.
- Payment Data: Billing details and payment methods for loans, accounts, and investment services.
- Cookies & Tracking: Website cookies and tracking technologies to enhance user experience and provide relevant content.
How We Use Your Information
Your information is used to provide secure, personalized, and efficient financial services, including:
- Managing accounts, loans, credit cards, and investments.
- Processing transactions and payments.
- Providing personalized financial guidance and product recommendations.
- Improving platform functionality, security, and user experience.
- Communicating important updates, promotions, or regulatory notifications.
Sharing Your Information
We respect your privacy and do not sell your data. We may share information only in these cases:
- With trusted service providers helping deliver financial services.
- As required by law, regulation, or legal processes.
- To protect our rights, safety, or property, or that of members and employees.
Data Security
We implement robust security measures to protect your information, including:
- Encryption of sensitive personal and financial data.
- Secure servers, firewalls, and monitoring to prevent unauthorized access.
- Regular auditing of systems to maintain data integrity.
- Restricted access to authorized personnel only.
Your Rights
As a SoFi member, you have the following rights regarding your personal data:
- Access and review your personal and financial information.
- Request corrections or updates to your data.
- Request account or service record deletion.
- Opt-out of promotional emails or communications.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, remember preferences, and provide relevant content. You can manage cookie settings through your browser.
Contact Us
If you have questions about this Privacy Policy or your data, contact us: